LEGAL · EFFECTIVE AUGUST 26, 2026
CORE APP — Authenticated workspace for organization documents, chats, meetings, transcripts, Google integrations, search, and generated content.
FREE CALENDAR TOOL — Separate no-account utility. Schedules stay in the browser unless the user intentionally invokes AI. PDF-unlock email is not marketing consent and does not create a Sunny account.
These Terms of Service (“Terms”) are a binding agreement between Sunny (“Sunny,” “we,” “us,” or “our”) and the person or entity accepting them (“Customer” or “you”). They govern (1) the authenticated Sunny workspace and its integrations (the “Core App”) and (2) Sunny’s standalone, no-account production Calendar Tool (the “Free Calendar Tool”). Together, they are the “Service.”
1. Acceptance and authority
By creating an account, accepting an order form, or using the Service, you agree to these Terms. If you use the Service for an organization, you represent that you have authority to bind it. You must be at least 18 or the age of legal majority where you live. If a separate signed order form, master agreement, or data-processing addendum conflicts with these Terms, the signed document controls for that conflict.
2. Accounts and administrators
You must provide accurate information, protect account credentials, use reasonable security measures, and promptly report suspected unauthorized access. You are responsible for users you authorize and activity under your accounts. Organization administrators may manage users, integrations, workspace content, exports, and deletion. We may rely on administrator instructions.
3. The Service
Sunny helps authorized users connect, upload, transcribe, index, search, summarize, and interact with business information. Features may include document and Google Drive ingestion, Google and Microsoft calendar connections, meeting bots and transcripts, semantic search, citations, AI-generated answers and artifacts, and organization or project collaboration.
The Free Calendar Tool is a separate lead-magnet utility and is not a Sunny workspace. Its productions, tasks, stages, owners, notes, and other schedule content are stored in the user’s browser. No Sunny account is required. Calendar Tool content is transmitted to Sunny or its AI provider only when the user invokes the public AI feature; limited telemetry and a pseudonymous visitor identifier may also be processed. A work email submitted to unlock PDF download is used for that unlock and related security or support, not as consent to marketing or automatic Core App enrollment.
The Free Calendar Tool’s AI feature is proposal-only. A proposal does not alter the user’s browser-local schedule unless the user reviews and explicitly applies it. Clearing browser storage may permanently remove locally stored Calendar Tool data, and Sunny may be unable to recover it.
We may improve or change the Service. We will not materially reduce paid core functionality during a committed subscription term without reasonable notice, except when necessary for security, law, third-party platform requirements, or to prevent harm.
4. Customer Content and permissions
“Customer Content” means information submitted, uploaded, connected, generated for, or otherwise made available by Customer through the Service, including prompts, files, calendar information, meeting recordings and transcripts, and connected-service data.
As between the parties, Customer retains its rights in Customer Content. Customer grants Sunny a limited, non-exclusive license to host, copy, transmit, transform, index, display, and otherwise process Customer Content only to provide, secure, support, and improve the Service as described in the Privacy Policy and Customer’s instructions.
Customer represents that it has all rights, notices, consents, and lawful bases needed for Sunny to process Customer Content. This includes obtaining any legally required consent from meeting participants before a bot joins, records, or transcribes a meeting, and respecting employment, wiretap, recording, confidentiality, intellectual-property, and privacy laws. Customer must not direct Sunny to process information it has no right to use.
Sunny will not use Customer Content—including Google Workspace API data, prompts, documents, meeting content, connected-service data, or generated outputs—to train or improve Sunny’s or any third party’s generalized AI or machine-learning models, for advertising, or for data brokerage. Sunny uses commercial or enterprise API services rather than consumer AI accounts and requires its AI and retrieval providers to process Customer Content only to provide the contracted service, without model training. Use of Google data is also governed by the Google API Services User Data Policy and its Limited Use requirements.
5. AI features
AI outputs are probabilistic and may be inaccurate, incomplete, outdated, or unsuitable. They are not legal, medical, financial, employment, compliance, or other professional advice. Customer is responsible for reviewing outputs, citations, and source material before relying on them or using them in decisions. Customer must maintain meaningful human review for decisions that affect a person’s rights, employment, credit, housing, health, safety, or access to essential services.
Customer may use outputs, subject to applicable law and third-party rights. Sunny does not promise that outputs are unique or non-infringing; other users may receive similar outputs.
6. Acceptable use
You will not, and will not enable others to:
• violate law, third-party rights, sanctions, export controls, or applicable platform terms;
• upload malware or content that is unlawful, deceptive, infringing, or materially harmful;
• access another user’s or tenant’s data, defeat authorization, probe without permission, or interfere with the Service;
• reverse engineer the Service except where law prohibits this restriction, circumvent limits, scrape the Service, or use automated means outside documented interfaces;
• use the Service or its outputs to develop or train a competing generalized AI model without our written permission;
• use connected Google data for surveillance, advertising, creditworthiness, data brokerage, or any purpose prohibited by Google policy;
• impersonate others or misrepresent a meeting bot’s identity or recording status;
• make fully automated high-impact decisions about individuals without legally sufficient safeguards; or
• use the Service in a manner likely to cause material harm, discrimination, or violation of privacy.
We may investigate suspected violations and suspend access when reasonably necessary to prevent harm, protect data, comply with law, or preserve Service integrity. When practicable, we will give notice and an opportunity to cure.
7. Third-party services
The Service interoperates with third-party services such as Google, Microsoft, Nango, Recall.ai, Supabase, AI model providers, email providers, and hosting providers. Your use of a third-party service is governed by its terms. Sunny is not responsible for third-party services, and changes or outages in them may affect features. You authorize Sunny to exchange Customer Content with a connected service as necessary to perform your instructions.
8. Fees and taxes
If paid services are ordered, Customer will pay the fees and taxes stated in the applicable order form or checkout. Unless the order says otherwise, fees are non-refundable except where required by law, subscriptions renew for successive periods until cancelled, and price changes apply at the next renewal after notice. Late undisputed amounts may result in suspension. Customer may dispute an invoice in good faith by contacting hello@loopsunny.com within 30 days.
9. Security, privacy, and confidentiality
Sunny will maintain reasonable administrative, technical, and physical safeguards designed to protect Customer Content. The Privacy Policy (./PRIVACY_POLICY.md) explains our data practices. If Sunny processes personal information for Customer as a processor, the parties will enter a data-processing addendum where required.
Each party may receive non-public information that the other identifies as confidential or that reasonably should be understood as confidential. The receiving party will protect it using at least reasonable care and use it only to perform or exercise rights under the agreement. These obligations do not cover information independently developed, rightfully received without restriction, or publicly available without breach. A party may disclose information when legally required after giving notice where permitted.
10. Intellectual property and feedback
Sunny and its licensors retain all rights in the Service, software, models, interfaces, documentation, branding, and aggregated or de-identified service information. No rights are granted except as expressly stated. If you provide feedback, you grant Sunny a perpetual, worldwide, royalty-free right to use it without identifying you or disclosing your confidential information.
11. Suspension and termination
You may stop using the Service at any time and may cancel as described in your order. Either party may terminate for a material breach not cured within 30 days after written notice, or immediately if cure is impossible. We may suspend promptly for a security emergency, unlawful use, material risk to others, or nonpayment, and will limit suspension to the affected scope when reasonably possible.
On termination, your right to use the Service ends. Upon request made before termination or within 30 days afterward, we will make available a reasonable export of supported Customer Content unless prohibited by law or the account was terminated for unlawful conduct. We will delete Customer Content according to the Privacy Policy and any controlling agreement. Sections that by nature should survive—including payment, confidentiality, ownership, disclaimers, liability, indemnity, and disputes—will survive.
12. Warranties and disclaimers
Sunny warrants that it will provide paid Services in a professional and workmanlike manner. Customer’s exclusive remedy for breach of this warranty is re-performance or, if we cannot re-perform, termination and a prorated refund of prepaid fees for the affected period.
EXCEPT AS EXPRESSLY PROVIDED, THE SERVICE AND AI OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUNNY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING. SUNNY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE, OR THAT OUTPUTS WILL BE ACCURATE.
13. Indemnification
Customer will defend and indemnify Sunny and its affiliates against third-party claims arising from Customer Content, Customer’s unlawful use of the Service, Customer’s failure to obtain meeting-recording or data-processing consent, or Customer’s material breach of Sections 4 or 6. Sunny will promptly notify Customer and permit Customer to control the defense, except Customer may not settle a claim in a way that admits fault by or imposes obligations on Sunny without consent.
Any Sunny intellectual-property indemnity, defense procedure, and exclusions should be set out in an applicable enterprise order form or master services agreement.
14. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.
EXCEPT FOR CUSTOMER’S PAYMENT OBLIGATIONS, A PARTY’S INDEMNIFICATION OBLIGATIONS, BREACH OF CONFIDENTIALITY, VIOLATION OF THE OTHER PARTY’S INTELLECTUAL-PROPERTY RIGHTS, OR LIABILITY THAT CANNOT LEGALLY BE LIMITED, EACH PARTY’S TOTAL LIABILITY ARISING OUT OF THE SERVICE WILL NOT EXCEED THE AMOUNTS CUSTOMER PAID OR PAYABLE FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. If you use a free Service, Sunny’s total liability will not exceed US$100.
Some jurisdictions do not allow certain exclusions or limits, so those limits apply only to the extent permitted by law.
15. Governing law and disputes
These Terms are governed by the laws of the applicable jurisdiction, without regard to conflict-of-law rules. The state and federal courts located in the courts with applicable jurisdiction have exclusive jurisdiction, and each party consents to that venue. Before filing a claim, a party will give written notice and allow 30 days for good-faith informal resolution. Nothing prevents either party from seeking urgent injunctive relief or using small-claims court where eligible.
16. General
Neither party is liable for delay caused by events beyond its reasonable control. Customer may not assign these Terms without Sunny’s consent, except in a merger or sale of substantially all assets where the assignee accepts these Terms. Sunny may assign these Terms in connection with a reorganization, merger, or sale. The parties are independent contractors. These Terms and incorporated documents are the entire agreement about the Service and supersede prior discussions on that subject. If a provision is unenforceable, the remainder remains effective. Failure to enforce a provision is not a waiver. Notices may be delivered electronically; legal notices to Sunny must also be sent to hello@loopsunny.com.
We may update these Terms. Material changes will take effect after reasonable advance notice unless immediate changes are required by law, security, or third-party platform rules. Continued use after the effective date constitutes acceptance; if you do not agree, you must stop using the Service.
17. Contact
Sunny Address available upon valid legal request Email: hello@loopsunny.com